ShoreTel IP100 Spezifikationen PDF herunterladen (Seite 75)

Trunk Planning and Ordering

Planning and Installation Guide 5 – 7

• The calling party may be calling from someone else’s number.

Caller ID Number is available on analog loop-start, digital loop-start, T1 PRI, and E1

PRI trunks.

Two different Caller ID Number formats are used to deliver caller information via loop-

start trunks: Single Data Message Format (SDMF) and Multiple Data Message Format

(MDMF). SDMF provides the calling number, while MDMF provides any combination

of calling name and number. The ShoreGear voice switches support both SMDF and

MDMF dynamically, without the need for configuration. When PRI is used, the caller

ID number is delivered as a D-Channel message.

ShoreTel 6.1 supports International Caller ID, ensuring that when a switch is

configured for a certain site (e.g. Spain), the International ID information is

automatically filled in as appropriate for that country. The feature is transparent from

the user's standpoint, and no configuration is necessary.

Caller ID Name

Caller ID Name delivers the name of the calling party to the ShoreTel 6.1 system. The

name is displayed in the ShoreWare Call Manager as well as on any telephones that

support caller ID.

By default, the caller ID name is delivered unless the calling party has blocked the

transfer of this information (in which case the call is marked as “Blocked”). If the

service provider does not have the information, the call is marked as “Unavailable.”

Caller ID Name is available on analog loop-start and digital loop-start trunks, and is

only supported on IP phone and analog phones in North America. This feature is not

supported on analog phones in other countries.

When using NI-2 signaling on PRI trunks—for example in a tie-trunk scenario—

Caller-ID Name is now also captured when available on all inbound calls. For

outbound calls, Caller-ID Name is delivered for calls that are made to off system

extensions, but not generally for all outbound calls.

Automatic Number Identification (ANI)

Automatic Number Identification (ANI) delivers the number of the calling party to the

ShoreTel 6.1 system. Although similar to Caller ID Number, ANI is tariffed differently

and is not subject to the same blocking restrictions as Caller ID Number. For instance,

when you purchase ANI services from your service provider, you are always delivered

the calling number for 800-number calls (calls that you are paying for). This may vary

from region to region.

ANI is available on analog wink-start and digital wink-start trunks.

When ANI is being used, the star key (*) must be used to delimit the ANI digits from

the DID/DNIS digits—that is, *<ANI>*<DID/DNIS>*.

1 2 ... 70 71 72 73 74 75 76 77 78 79 80 ... 387 388

Keine Kommentare

ShoreTel IP100 Spezifikationen Seite 75