ShoreTel IP100 Spezifikationen PDF herunterladen (Seite 168)

Planning Applications and Services

11 – 16 ShoreTel, Inc.

Private Numbers

Users can have private numbers that are not listed in the System Directory or in Call

Manager Quick Dialer, and for which Caller ID information suppressed. Private

Numbers are enabled through a check box on the User edit page in ShoreWare Director.

When checked, the user's extension becomes a Private Number.

The following conditions apply to private numbers:

• Private Numbers do not appear in the QuickDialer for dial-by-name operations or

in the ShoreTel Directory Viewer.

• Calls placed from a Private Number to an internal party show the caller's name but

not his or her number to the dialed party.

• Calls placed from a Private Number to an external party do not deliver a Direct-

Inward-Dial (DID) number as Caller ID when PRI trunks are used for the

outbound call. The site CESID number is used for the outbound Caller ID.

• Calls from a Private Number to an off system extension on PRI trunks with NI2

signaling deliver calling name information but not calling number information.

• Routing slips and the Call Manager History viewer show the Private Number user's

name but not his or her extension number.

• The Private Number users are listed with name and number in the Extension

Monitor extension selection dialog box.

• The Private Number user can be dialed directly via the telephone or the Call

Manager if his or her extension is known.

• Contacts imported from Outlook or Exchange are never private and are fully

visible in the Call Manager Quick Dialer.

• CDR database records show both number and name for Private Number users.

However, the Caller-ID Flags field indicates that only the name is valid.

• CDR legacy log files show the number of Private Number user calls that are

inbound or outbound calls.

• ShoreWare Director shows number information for Private Number users as with

other users, for example on the User list page.

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ShoreTel IP100 Spezifikationen Seite 168