ShoreTel 930D Betriebsanweisung PDF herunterladen (Seite 41)

Managing Calls ShoreTel Communicator Software

ShoreTel IP Phone 930D Handset User Guide 41

Overhead Paging

If you have permission (set by your system administrator) to access the overhead paging system, dial

the number given to you by your system administrator and wait for the confirmation tone, and then

begin speaking. Hang up when you are finished.

If you hear a re-order tone or intercept tone when you try to page, paging may not be configured at

your site or you may not have the necessary permissions. Contact your system administrator.

Using Group Paging

Similar to the paging feature, you can also send an audible message to a select group of users that

have been configured for group paging. By dialing the paging group extension associated with those

users, you can record a message that will be broadcast over the individual speakers of those users’

ShoreTel IP phones.

To use this feature, dial the Group Paging Extension given to you by your system administrator and

wait for the confirmation tone. After you hear the tone, begin speaking. Hang up when you have

finished recording. Your recording will be broadcast to other members of the Paging Group.

Parking and Unparking Calls

With the appropriate permissions (set by your system administrator), you can park a connected call on

another extension by doing the following:

1. Press the Park soft key.

2. Dial the extension, press its button appearance, or use the Directory to find the party.

3. Press the Park soft key again.

4. To unpark the call, press Unpark, repeat step 2, and press Unpark again.

ShoreTel Communicator Software

You can accomplish many call management tasks from a computer with ShoreTel Communicator

software. ShoreTel Communicator provides a visual interface for managing and controlling

communications. The software works in concert with your IP930D to let you perform tasks such as

dialing by name or number, changing the call handling mode, and interacting with voice messaging.

ShoreTel Communicator software comes in five flavors:

 Personal Communicator

 Professional Communicator

 Workgroup Agent Communicator

 Workgroup Supervisor Communicator

 Operator Communicator

For more information about ShoreTel Communicator and the features available to you, see your

system administrator.

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ShoreTel 930D Betriebsanweisung Seite 41