ShoreTel IP 560 Spezifikationen

Using Your ShoreTel 530/560 IP Phone

10Using the DirectoryYou can use the Directory to find phone numbers on your network by pressing , then:• Press the keys that correspond with the firs

11Speed DialingSpeed dial allows you to dial an extension with one touch. There are two possible ways to use the speed dial feature:• Assign a speed d

12Making a Conference CallTo conference an extension (or an external party) into a connected call:Step 1 Press to put the call on hold.Step 2 A the

13You can dial the recipient's number on the keypad, then press the Intcom soft key; press the HangUp soft key to hang up.NOTE An intercom call o

14 Transfer to assistant Rerecord Send message, transfer to assistant Send message, forward to recipient’s FindMe destination, if enabled Send message

15To answer the call, lift the handset, or you can press the Answer soft key. You can also press or . Regardless of how you answer a call, you can&

16Adjusting the Ring and Listening VolumePressing and on the Volume button adjusts:• The volume of your phone’s ring while the handset is on hook,

17LED Color Guide for ShoreTel 560 Custom KeysYour ShoreTel 560 phone also provides color cues to help you determine the operational status as follows

18The call will stay on the owner's phone for the length of time specified by the system administrator for Park Timeout before ringing back to yo

19Interacting with CallsMuting a CallTo mute the phone so the caller doesn’t hear you, press . The LED in the Mute button lights red.Placing a Call O

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20Parking and Unparking CallsWith the appropriate permissions (set by your administrator in Director's Telephony Class of Service), you can park

21Mode options include Standard, In a Meeting, Out of Office, Extended Absence, and Custom. You can also select the active mode using .Changing Exten

22Adjusting the Display ContrastTo adjust the contrast of your display, press and hold while repeatedly pressing and on the Scroll button to add

23VOICE MAILA steadily flashing light on your phone’s corner LED and stutter dial tone signifies that you have unheard messages. Next to the icon on

24 Reply with a call back Return to the previous menu Hear the envelope information (time and date sent, user’s name recording) Move backWhile listeni

25From the Main Menu, you can listen to saved messages by pressing . To interact with saved messages, press any one of the options under “Listening t

26 Set your passwordEnter your new password, followed by and repeat to confirm. Press To cancel. Disable or enable envelope informationUse this opt

27 Enable e-mail delivery with voice message attached Mark voice mail heard after e-mail delivery Change agent state Log in and assign extension Log o

28TROUBLESHOOTINGProblem: You hear a periodic alert ring, but can’t find any calls on your display.Solution: Your call stack is overflowing. Answer th

29• To place a call on or off hold, press .NOTE If you have several calls on hold, press twice and repeat as necessary to make the next call in the

3ContentsGETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Logging In . . . . . . . . . . . . .

30QUICK REFERENCE OF COMMON TASKSPHONE OPERATIONPlacing Calls Off and On HookUsing the Speakerphone or a Headset or Using the DirectorySpeed Dialing

31Adjusting the Display Contrast + TroubleshootingViewing Phone Information + I-N-F-O + Rebooting Your Phone + R-E-S-E-T + VOICEMAILLogging Into Mai

32Additional OptionsLog OffReturn to Auto-AttendantHear Mailbox Status

4Viewing Phone Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29Rebooting Your Phone . . . . . . . . . . . . . . . . . . .

5GETTING STARTEDWelcome to your ShoreTel™ IP phone! Your phone has many unique features, including an intuitive visual interface, custom keys, quick d

6Logging InIf you are using your phone for the first time, the phone's display will most likely read "Available," which means you can p

7Your Phone's DisplayYour ShoreTel IP phone's display shows information about name and extension, call handling mode, call lines, monitored

8PHONE OPERATIONAbout Your Custom KeysYour custom keys can be configured based on the way you use your phone. Call - The default function of a custom

9To place an external call, dial the trunk access code, then the phone number.If you have a monitored extension or a speed dial configured, you can al